Who we are

Our website address is: https://chegagatravel.com.

Last updated:

At Chegaga Travel, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book a tour with us.

1. Information We Collect

We may collect and process the following types of personal data:

  • Identity Information: Full name, nationality, date of birth, passport number (for booking purposes)
  • Contact Details: Email address, phone number, postal address
  • Payment Details: Billing address, credit/debit card information (processed securely via our payment provider)
  • Booking Information: Tour preferences, special requests, travel companions
  • Technical Data: IP address, browser type, cookies, location, and browsing behavior on our website

2. How We Collect Your Information

We collect information in the following ways:

  • When you fill out a form on our website (contact, inquiry, or booking form)
  • When you communicate with us by email, phone, or WhatsApp
  • Through analytics tools and cookies to monitor site usage

3. Use of Your Information

We use your personal data to:

  • Respond to inquiries and process tour bookings
  • Communicate itinerary updates and confirmations
  • Customize your travel experience
  • Improve website performance and customer service
  • Fulfill legal obligations (e.g. invoicing, insurance, travel compliance)

4. Sharing of Your Information

We may share your data only with trusted third parties essential for delivering our services, such as:

  • Local hotels, transportation providers, and guides
  • Payment processors (e.g., Stripe or PayPal)
  • Email marketing software (if you opt in to our newsletter)

We do not sell or rent your personal data to any third party.

5. Data Security

We implement industry-standard security measures to protect your personal information. Your data is stored on secure servers and encrypted when appropriate.

6. Data Retention

We retain personal data only for as long as necessary to fulfill our services and comply with legal obligations. You may request deletion of your data at any time.

7. Your Rights

Depending on your country or region, you may have the right to:

  • Access, update, or correct your data
  • Withdraw consent or object to processing
  • Request deletion of your personal information

To exercise any of these rights, please contact us at: chegagatravel@gmail.com

8. Cookies

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us:

If you have any questions about this Privacy Policy, please contact:
Chegaga Travel
Email: chegagatravel@gmail.com
Phone: +212 662 782 888
Marrakech, Morocco